seller 发表于 2004-6-1 05:55

我被屏蔽了,居然我不能销售了,怎么办??

我前几天在 上第一次上传商品,因为我没有充分准备,各种资料是简单的填写的,当时看到商品已经在上面出现了,但是过了2天我再去看的时候这个商品已经没有了,而我自己都不能通过user ID 进入销售,他的提示是这样的“Users whose registered status is blocked cannot sell. Please resolve any outstanding complaints on file before proceeding. ”,我现在不知道应该怎么去解决掉我的问题,重新可以上传商品??
请斑竹给予解决!
谢谢!!!

seller 发表于 2004-6-1 05:58

这样是不是意味着我以后不能在ebay上卖东东了?

请斑竹给与解决

seller 发表于 2004-6-1 08:35

我到底该怎么办?斑竹请给予指点!!

cinderella 发表于 2004-6-1 09:26

那就是不能卖东西拉.不过具体因为什么给你的帐号封拉还不明白. 不是因为描写商品过于简单吧.

klk 发表于 2004-6-1 09:58

再申请一个ID

可可猪 发表于 2004-6-1 11:04

以前有个朋友在中国往美国卖东西,后来他的EBAY用户名被删了,(具体什么原因不知道,他就是这么跟我说的)他想再用以前的信用卡申请EBAY用户名也不行了,他说只能再换一个信用卡申请了,也不知道后在成没成.

seller 发表于 2004-6-1 12:34

太郁闷了,我感觉最大的原因是我没有相信写好我的产品介绍。
如果我的用户名不可以使用的话,最重要的是我的信用卡也不能再申请新的ID了,我只有借用别人的信用卡了。
我的paypal上的信用卡和我的申请时用的一样,会不会将来我的paypal也不能用啊?请指点!!

cinderella 发表于 2004-6-1 18:55

这个还不知道.

seller 发表于 2004-6-2 07:53

我们这里的高手怎么不伸手援助呢?

我实在很苦恼啊!救命

可可猪 发表于 2004-6-2 14:51

你的问题特殊,知道的人确实不多啊.

fcb 发表于 2004-6-2 22:28

回复: 我们这里的高手怎么不伸手援助呢?

最初由 seller 发布
我实在很苦恼啊!救命

呵呵!被你这么一说,4,5,6楼就不是高手了
表那么说!

你有没有在EBAY设置中更改过姓名地址?
还是卖仿名牌货?
没有写好产品介绍不应是屏蔽的理由,写EMAIL写信问EBAY,是啥原因.

seller 发表于 2004-6-3 10:23

我给ebay去信了,在等待回复!

我写信给他们等待他们的回复,他告诉我36小时最晚有结果

illove 发表于 2004-6-13 14:16

最初由 seller 发布
太郁闷了,我感觉最大的原因是我没有相信写好我的产品介绍。
如果我的用户名不可以使用的话,最重要的是我的信用卡也不能再申请新的ID了,我只有借用别人的信用卡了。
我的paypal上的信用卡和我的申请时用的一样,会不会将来我的paypal也不能用啊?请指点!!

因为你没有写好产品介绍而被封id,这绝对不可能!
估计你卖了什么违禁品,或者被用户投诉多次欺骗用户的情况下,才有可能。

建议你写邮件问ebay在知道了。

seller 发表于 2004-6-14 02:47

我是第一次卖东西,因此写产品描述的时候很粗心,写的比较粗糙,而且我将我的销售地址写出了美国,我的产品描述仅写了“akjjgjkj”,当时我看到已经成功了,但是过了3天产品不见了,而且我的帐户也进不去了!

illove 发表于 2004-6-14 04:03

最初由 seller 发布
我是第一次卖东西,因此写产品描述的时候很粗心,写的比较粗糙,而且我将我的销售地址写出了美国,我的产品描述仅写了“akjjgjkj”,当时我看到已经成功了,但是过了3天产品不见了,而且我的帐户也进不去了!

一个很荒谬的事情。。
你给ebay写邮件了没?
把ebay的回复邮件贴上来看看。原因何在

seller 发表于 2004-6-14 12:42

this is ebay back!!

时 间: 2004-06-03, 02:42:17
主 题: eBay - Email Handling Opinion Needed


>*** BenchmarkPortal is an official partner of eBay and is conducting independent
>customer satisfaction surveys at the request of eBay. BenchmarkPortal will not
>request any of your personal or confidential information. ***
>
>Dear eBay Community member,
>
>On 06/02/04, we replied to an email message you sent to customer support. As
>part of eBay's commitment to excellence, we want to make sure our response met
>your needs. Would you please take a few minutes to answer some questions about
>your overall experience and the specific eBay Representative who responded to
>you?
>
>http://ebay.benchmarkportal.com/ebay/survey.taf?survey_id=464&user_id=117759841
>
>Please copy and paste the entire web address above into the address field of
>your browser.
>
>NOTE: Please respond within five days so that you can provide timely feedback.
> AFTER 5 DAYS, THIS INVITATION WILL EXPIRE.
>
>Thank you for your help!
>
>
>eBay Customer Support
>
>If you want to be excluded from future surveys and survey correspondence, please
>click below:
>
> http://ebay.benchmarkportal.com/ebay/opt_out.taf?id=117759841
>
>*** Protect your eBay Password and Your Personal Information ***
>
>eBay treats your personal information with the utmost care, and our
>Privacy Policy is designed to protect you and your information. eBay
>will not request personal information (password, credit card numbers,
>pin numbers, passwords, or Social Security numbers) in an email or in
>most cases, our surveys. However, there are rare exceptions when eBay
>performs usability surveys that measure participants' actual use of
>eBay. In these exceptional cases, personal information is sometimes
>needed, and participants are told explicitly in advance what will be
>required. Additionally, participants are given contact information in
>order to validate that the survey is indeed from eBay. For more
>information on how to protect your eBay password and your account, click
>here
>http://pages.ebay.com/help/account_protection.html?ssPageName=CMDV:AB0008
>
>eBay truly respects the opinions of its Members. We are contacting you
>for customer support improvement purposes only and you will not be
>re-contacted as a result of your participation in this study. All
>information collected is confidential and the information you provide
>will be used strictly within eBay's Privacy Policy
>http://pages.ebay.com/help/community/png-priv.html
>
>eBay has commissioned BenchmarkPortal to conduct this study among eBay
>members. To review BenchmarkPortal's privacy policy, please go to
>http://ebay.benchmarkportal.com/ebay/bmp_privacy.pdf

illove 发表于 2004-6-14 12:58

完全 答非所问。让你填调查表格干吗?这和你的id被封有什么关系?

你怎么问的?把你问的邮件贴上来,并把06/02/04 ebay的回邮贴上来。

seller 发表于 2004-6-15 03:51

我当时输入我的名称及秘密要进入时,他弹出一个窗口,告诉我已经被封了,请求帮助的话,点击一个连接,我点了,他列出了很多中情况,但是没有找到帐户被封这一个专门的选项,提及的一点时我现在不知道那个地址了,但是他是给ebay发信的标准链接地址,比较程序化,我提交了,他回来的信就是这个--上面的那些回答。于是我就接受了他的调查。

北京松花蛋 发表于 2004-6-15 13:16

最近ebay疯了,我国内注册的账号也封了,我压根就没卖东西,所以不肉疼

illove 发表于 2004-6-15 23:33

最初由 seller 发布
我当时输入我的名称及秘密要进入时,他弹出一个窗口,告诉我已经被封了,请求帮助的话,点击一个连接,我点了,他列出了很多中情况,但是没有找到帐户被封这一个专门的选项,提及的一点时我现在不知道那个地址了,但是他是给ebay发信的标准链接地址,比较程序化,我提交了,他回来的信就是这个--上面的那些回答。于是我就接受了他的调查。

ebay的邮件完全没有说为何要封你的id,如果你是问他,为何被封id,ebay不应该这样回答!完全对不上。

把你的提问的邮件和ebay的第一个回复邮件贴出来看看。

可可猪 发表于 2004-6-15 23:50

EBAY发的全是格式信,一堆垃圾,一点用也没用,这是常识.

illove 发表于 2004-6-16 01:06

最初由 可可猪 发布
EBAY发的全是格式信,一堆垃圾,一点用也没用,这是常识.

如果是给ebay发邮件提问,会有具体的回邮说明的。不仅仅是格式信。
所以楼主的事情让人很是奇怪。

seller 发表于 2004-6-16 08:40

我在被封了后,试图再申请一个帐户,但是遭到了拒绝,因为我的信用卡及我的资料都是一样的,web上的提示是这样的:
Update Credit Card block
Our records indicate that you have been suspended from trading on eBay. Unfortunately, we cannot complete your request for a new account or to sell on eBay.

If you have been placed under a 30-day temporary suspension, please wait until the suspension period is over. You will be allowed to resume trading under your existing account after the temporary suspension has been lifted.

If you have been indefinitely suspended from eBay, we cannot accept any transactions from you at this time.


If you believe you have received this message by mistake, please contact our Rules and Safety department through eBay's webform: http://pages.ebay.com/help/contact_inline/index.html Once you're on the Rules and Safety webform, please select the following topic, subtopic and issue when submitting your email:Suspension Concerns -> I received an error message while trying to enter/update my credit card -> I received an error message while trying to enter/update my credit card

其中http://pages.ebay.com/help/contact_inline/index.ht是我开始被封后提示我去做的,我安装里面的选项,选择了类似内容写错而早晨的,给ebay发了信,后来就给我发了上面曾经贴出的让我接受调查的地址。
郁闷!

seller 发表于 2004-6-16 08:42

续上面的内容-----

给我的就是这样的:
>时 间: 2004-06-03, 02:42:17
>主 题: eBay - Email Handling Opinion Needed
>
>
>>*** BenchmarkPortal is an official partner of eBay and is conducting independent
>>customer satisfaction surveys at the request of eBay. BenchmarkPortal will not
>>request any of your personal or confidential information. ***
>>
>>Dear eBay Community member,
>>
>>On 06/02/04, we replied to an email message you sent to customer support. As
>>part of eBay's commitment to excellence, we want to make sure our response met
>>your needs. Would you please take a few minutes to answer some questions about
>>your overall experience and the specific eBay Representative who responded to
>>you?
>>
>>http://ebay.benchmarkportal.com/ebay/survey.taf?survey_id=464&user_id=117759841
>>
>>Please copy and paste the entire web address above into the address field of
>>your browser.
>>
>>NOTE: Please respond within five days so that you can provide timely feedback.
>> AFTER 5 DAYS, THIS INVITATION WILL EXPIRE.
>>
>>Thank you for your help!
>>
>>
>>eBay Customer Support
>>
>>If you want to be excluded from future surveys and survey correspondence, please
>>click below:
>>
>> http://ebay.benchmarkportal.com/ebay/opt_out.taf?id=117759841
>>
>>*** Protect your eBay Password and Your Personal Information ***
>>
>>eBay treats your personal information with the utmost care, and our
>>Privacy Policy is designed to protect you and your information. eBay
>>will not request personal information (password, credit card numbers,
>>pin numbers, passwords, or Social Security numbers) in an email or in
>>most cases, our surveys. However, there are rare exceptions when eBay
>>performs usability surveys that measure participants' actual use of
>>eBay. In these exceptional cases, personal information is sometimes
>>needed, and participants are told explicitly in advance what will be
>>required. Additionally, participants are given contact information in
>>order to validate that the survey is indeed from eBay. For more
>>information on how to protect your eBay password and your account, click
>>here
>>http://pages.ebay.com/help/account_protection.html?ssPageName=CMDV:AB0008
>>
>>eBay truly respects the opinions of its Members. We are contacting you
>>for customer support improvement purposes only and you will not be
>>re-contacted as a result of your participation in this study. All
>>information collected is confidential and the information you provide
>>will be used strictly within eBay's Privacy Policy
>>http://pages.ebay.com/help/community/png-priv.html
>>
>>eBay has commissioned BenchmarkPortal to conduct this study among eBay
>>members. To review BenchmarkPortal's privacy policy, please go to
>>http://ebay.benchmarkportal.com/ebay/bmp_privacy.pdf
>>

seller 发表于 2004-6-20 14:21

斑竹好:
当我每次登陆时候,会弹出一个小窗口告诉我,我的帐号被封闭了,是下面的内容:
Suspension Notice
XXXis Suspended from eBay
You have been suspended from eBay because our records indicate your account was involved in activities that violate our policies.
If you feel you have been suspended in error or want to appeal this decision by providing additional information, please contact us.
An email regarding this was sent to you at XXX@XXX.com.
我今天在ebay的网址上回复了他,告诉他我的帐号被封闭了,请他给予开通,
下面是我写的信:
To:   eBay Customer Support
From:   xxx
Subject:   Why suspended?   Choose a different subject
Please enter your question or concern (including details) into this form, then click Submit.
Enter your email address:
Enter your question / concern:
hi:
my id is xxx,my id was suspended before 20 days,it is sadness for me.pls tell me why suspended and turn on the id if it isn't wrong.
                xxx
ebay page 自动显示:
Thank You. Your message has been sent.
Your question or report has been sent.
If a response is necessary, you should receive it within 24-48 hours.

我在等待他的答复。

illove 发表于 2004-6-20 19:31

看了你的回复了。好像ebay对你的个人资料有怀疑。。
奇怪的事情。
现在怎么样了?有回音吗?

seller 发表于 2004-6-21 08:30

我昨天晚上发的邮件,估计明天会有答复。

seller 发表于 2004-7-2 04:45

窦娥啊,冤枉啊,
至今没有回话!!
不回信啊
我写了两次都没有回!
我看是没有希望了!
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